Wayne has always been wonderful about making sure that my CTS are running well. The rest of the staff is always courteous too.
Russell Wojcik JD is the best. Always they’re for the customer. Karl Pearson I wish I could get this kind of service out of my local dealer in San Diego. This was my second visit and I'm very impressed with their professionalism and skills in quickly resolving my problems. My service rep Steve is just great. Scott Anderson Steve, the service writer is great. I'm looking forward for something to break so that I can come back to Crestview again. John May Katrina and your entire staff were extremely helpful! Also want to thank your shuttle driver. I was more than pleased. Thank you Bob Hunter Our sales person CJ is just the very best! This is the second car we have purchased from her and the service has not changed in 3 years. She took her time and explained everything in detail. Your finance person Beverly was great to work with very knowledgeable about the financing available to us. Great experience and we will let everyone we know about the excellent service at Crestview. Even the other sales associates were friendly and helpful. Dudley Tyler
NEVER ANY PROBLEM. ALWAYS VERY HAPPY WITH THE SERVICE. WAYNE IS THE BEST. Kirk Nicholson
The car was purchased at the Crestview location. I live about 20 miles away from the Crestview dealer. I have taken the car to other nearby Cadillac service locations and did not receive the same customer services as I have always received at the Crestview location. I prefer to drive 20 miles to get good services. I am completely satisfied with the good customer services especially, with the advisors. I highly recommend this dealer to other Cadillac owners. Thank you, Carlos Gomez
The time to repair was less then the estimate. My husband was in and out before he could finish his coffee. Susan Kirsch I am completely satisfied with all Crestview Cadillac's sales and service personnel that I have had contact with. Crestview Cadillac is an outstanding organization in my opinion. In my years I have purchased new cars in 1957, 1961, 1972, 1973, 1974, and near new 1987, 1998, 2001. Of all the dealers I have experienced, Crestview is #1. Gale Dwyer
J.D. always takes care of our needs. He's just a wonderful person. Voncella Nairn Always excellent service! Wayne Bristol continues to deliver all that he promises and he is the main reason in addition to the overall staff, that I am a highly satisfied customer. Keep up the good work!!!! Audwin McCoy
Everyone is always pleasant courteous and professional. Carlos Hernandez J.D. was extremely helpful and professional. He did everything possible to resolve my problem and I will only deal with him and Crestview in the future. Edward Reiley
I have always had excellent service from Crestview Cadillac. Steve Steinbacher always takes care of my auto needs with the utmost professionalism. Keep up the good work. Celia Cereceres All the staff is always ready to assist however they can, especially in the service bays. JD is my favorite - always a smile & very helpful with whatever the reason for my visit. Sandra Graves Steve S. in your service department keeps us coming back. He is helpful, friendly, and knowledgeable. William McMillan
Crestview gives us the best service ever from our salesman Richard Nign to our service guy Steve. We're a customer for life. Robert Cameron
I think they take the extra steps to make the customer happy and completing their work. I cannot say enough for the Service Consultant Wayne Bristol. He is a joy to deal with and is an extreme asset to your organization. H. D. Baxter
We continue to be very pleased with the service and treatment we receive from Crestview Cadillac. Richard Layton
Thanks for the speedy fix and the reasonable price.
We continue to be very satisfied with the service we receive at Crestview Cadillac. The staff at Crestview has always been very good to work with and we would like to mention especially.
J. D. Macias
As always, I received top friendly service. That's why I keep coming back.
Joann Craig
Crestview Cadillac has provided excellent service from the very moment we bought the car from them I have never had a problem they could not quickly take care of, and the demeanor of the members of the service department with clients is totally above reproach My only regret is that I didn't begin dealing with them years ago.
Mildred Farnsworth
PERFECT. I GOT EXACTLY WHAT I WANTED ALL THE WAY AROUND. IM SO HAPPY I WENT TO CRESTVIEW CADILLAC.
The reason why I keep on going to Crestview Cadillac is because of great custumer service I get from JD.
The people at the dealership always go above and beyond to make sure you are being serviced. I was impressed how all departments worked together to get the vehicle fixed and serviced within the time frame that was allotted. Thank you to the parts dept., the service dept. and recently installed blue tooth staff.
Dena Rodriguez Steve Steinbacher is great. Best person i've personally dealt with regarding any vehicle servicing.
As always, my car was more than taken care of and everything that needed fixing was handled beautifully!! Thanks
Wayne is what customer service should always be like. It is a pleasure to do business with Crestview because of him. I appreciated the standard of service he upholds on a constant basis. Thank you!
All the staff including dispatch and cashier's desk are very nice and helpful. My service advisor, Steve Steinbacher is simply wonderful, he always takes care of what is needed in a very nice manner.
Crestview Cadillac has been my choice of dealership since 1998. My husband & I both drive Cadillac's purchased from Crestview. The owner, sales and service people are the "BEST"!!! Thanks, Scott Allen, John Jarrosiak, Wayne & Steve ... Chris & I appreciate your attention to detail.
Norbert Jopanda did an excellent job representing Crestview Cadillac and the Cadillac brand. He outperformed another Cadillac dealer who had the first opportunity to earn my business. I have already recommended Crestview Cadillac to several of my business friends.
I am totally satisfied with Crestview Cadillac. They go the extra mile to make sure we are taken care of that is why I bought my second Cadillac there. I am not sure what else they could do to improve. Maybe stay open 24/7. Just kidding.They are the best including Richard Nign and the service consultant Steve Steinbacher.
Ginger Diaz is my Sales Consultant & she is “Tops” – extremely knowledgeable & so very helpful!!!
I want to salute your body shop for doing a very good job of restoring my '08 CTS after a recent incident. Their work looks magnificent!!!
The experience at crestview has been the best . They put a whole different view in my mind of dealership purchasing. I have purchased several vehiceles in my lifetime and the experience I got here was the best. Ginger (my sales associate ),the managers and financing made it very pleasurable. I would recommend anyone looking at Cadillac's vehicles to purchase here.Thank you very much, Gabriel Martinez.
Ginger in sales, and Beverly in Finance were wonderful. Couldn't have had better treatment.
Alan & Betty Exton
Mr. Nign was the greatest salesperson we have ever dealt with. Thank you Mr. Nign.
It was the greatest car buying experience I have ever had. If they are not number 1 dealership, they should be. The whole staff was great, especially Vicki.
The associates at Crestview are top notch. They generated excellent service, I have highly recommended Crestview Cadillac. I wouldn't dream of going anywhere else. Thanks!!!
Everyone from the receptionist up are extremely kind & courteous to our family. C.J. J.D. etc.
I just want to thank JD, who has been my service rep almost exclusively since I first purchased my car. He is the Best. I have so much confidence in him. Everyone always tells me " I get ripped off" taking my car to the dealer, but as long as JD is there, I know that is not true. I have no intention on taking my car anywhere else now.
Sincerely,
Pauline Benavides
Crestview has a great personable staff and they made my car buying experience very pleasant and actually enjoyable.
I have nothing but the utmost praise for Steve S. in the Crestview service dept. and the techs that work on my vehicle. This is the first time in my 13 years of owning vehicles (everything from Ford to Dodge to Honda and more!) that I have not dreaded taking my car in for service. Not only that, but it's the FIRST time I have gone in and mentioned a potential problem with the car and been taken seriously to the point that the problem is fixed!!! I will never go to another dealer or own another vehicle that is NOT a Cadillac because I love this dealer and the people there so much :) (This has been written in all seriousness and I can't use enough positive adjectives to describe the experience I've had thus far) Thanks so much!!
Sincerely,
Amy Orgliano | 
